Isabella Bank Corporation.
ISBA.US | Other monetary intermediation
Isabella Bank Corporation operates as the holding company for Isabella Bank that provides commercial banking products and services in Michigan. It accepts various deposit products, including checking, savings, and money market accounts, as well as certificates of deposit. The company's loan portfoli...Show More
Better Health for All
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Isabella Bank Corporation operates as a commercial bank, providing financial products and services such as deposits, loans, and investment management. The company's core business activities do not inherently have a direct positive or negative impact on health outcomes. While the bank offers Health Savings Accounts (HSAs), these are financial products designed to help individuals save for health expenses, rather than directly providing health services or products.
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The provided articles do not contain any specific data regarding health impact, harmful revenue, safety records, price accessibility of health products, vulnerable population reach for health needs, health risk transparency, health innovation investment, health externalities, health equity programs, healthcare workforce support, preventative health measures, healthcare data responsibility, global health crisis response, mental health initiatives, pharma patent flexibility, nutrition and food safety, healthcare education, addiction mitigation, or clinical trial ethics.
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Therefore, all KPIs are scored as 'Not Applicable' or 'Neutral' based on the nature of the business and the absence of relevant evidence.
Fair Money & Economic Opportunity
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No specific, quantifiable evidence was found in the provided articles that directly maps to the defined Key Performance Indicators for 'Fair Money & Economic Opportunity'. While the company reports community monetary donations, employee volunteer hours, and investment in financial literacy programs, the articles do not provide data on metrics such as the percentage of underserved clients served, average APRs or fee multiples, revenue from high-cost products, share of loan book for inclusion initiatives, data portability features, specific fair lending compliance findings or proactive practices, wealth building outcomes for customers, percentage of profit reinvested in community finance, reach or outcomes of financial literacy programs, average customer debt-to-income ratio, geographic coverage of banking deserts, or product simplicity levels as required by the rubric's quantitative thresholds.
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Fair Pay & Worker Respect
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Isabella Bank employees' engagement is reflected by 64% stating they would recommend working there to a friend, based on Glassdoor reviews from February 2026.
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The company's voluntary employee turnover rate was 18% in 2022, which was lower than the peer average of 28% for the same year.
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No specific, concrete data points were found for other KPIs such as living wage coverage, CEO-to-median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, labor violation incidents, insecure contract share, or health insurance coverage.
Fair Trade & Ethical Sourcing
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No evidence available to assess Isabella Bank Corporation on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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No evidence available to assess Isabella Bank Corporation on Honest & Fair Business.
Kind to Animals
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The provided articles contain no specific information or data points relevant to Isabella Bank Corporation's performance against the 'Kind to Animals' ethical value. The company's annual report and website do not mention animal welfare, cruelty-free practices, or related metrics.
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An article assessing animal welfare policies in the financial sector discusses other banks but does not include Isabella Bank Corporation, therefore, no evidence for ISBA.US could be extracted from it.
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No War, No Weapons
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No evidence available to assess Isabella Bank Corporation on No War, No Weapons.
Planet-Friendly Business
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The company has not been involved in any material legal proceedings as of February 2026.
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Additionally, its 2023 and 2024 Impact Reports do not mention any specific regulatory actions, violations, fines, or compliance issues.
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Respect for Cultures & Communities
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No evidence available to assess Isabella Bank Corporation on Respect for Cultures & Communities.
Safe & Smart Tech
-20
Isabella Bank Corporation has not encountered a cybersecurity incident that has materially impacted its operations or financial results.
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The company utilizes 128-bit encryption for online banking access and data transfer, and for encrypted information sent via email for Person to Person requests.
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The bank states it will never send emails or contact users to ask for confidential login IDs or passwords.
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Users can request to add or delete accounts, activate or deactivate alerts, and cancel online banking services.
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However, consumers cannot limit the sharing of their personal information for everyday business purposes, marketing, or joint marketing with other financial companies.
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The company collects personal information such as Social Security number, account balances, and transaction history, and retains online banking access for up to 12 months of inactivity.
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The IT staff receives relevant training and education in computer networks and information security, and employees attend ongoing training.
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The company uses industry and regulator recognized assessment tools, such as the FFIEC Cybersecurity Assessment Tool and the Ransomware Self-Assessment Tool, to identify potential cybersecurity threats.
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The company complies with applicable federal laws and the laws of the State of Michigan regarding data protection and sharing, and references NACHA Rules for electronic fund transfers.
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Multi-factor authentication is used, password changes are required every 360 days, and account access is revoked after three unsuccessful password attempts.
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Zero Waste & Sustainable Products
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Isabella Bank Corporation has implemented numerous waste reduction initiatives, primarily focusing on paper reduction through digital transformation. These include an electronic document imaging system storing over 2 million documents, a workflow system processing over 2,000 digital tasks daily, electronic signatures for loan and deposit functions, and virtual tickets for teller transactions.
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The bank promotes eStatements, with 41,138 customers using them in 2024 (a 2.49% increase from 2023), and 74% of all bank deposit transactions were digital.
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The company also recycles 34 tons of paper, 133 cubic yards of cardboard, 8,100 lbs of scrap metal, and 100 lbs of plastic in 2024.
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Additionally, used furniture is donated to local non-profits, and IT equipment is recycled.
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Other initiatives include remote work to reduce travel and setting monitors and phone displays to sleep mode.
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