Better Health for All

Iron Mountain demonstrates a strategic focus on health-positive impact through its core services in the healthcare sector. The company manages over 850 million patient records

and 1 billion medical images for more than 45,000 healthcare customers , aiming to improve patient experience and outcomes by protecting health information, reducing medical errors, and accelerating care decisions through digital transformation and AI. The company exhibits exceptional healthcare data responsibility, with its data security procedures being ISO certified and HIPAA compliant . It manages over 68 exabytes of critical healthcare data , utilizing physical security measures like underground data centers, biometric access, and CCTV, and adhering to standards such as NIST 800-88 . Its services help healthcare organizations comply with regulations like GDPR and prevent data breaches . However, the company has a record of environmental violations, with two incidents in 2009 and 2011 resulting in penalties totaling $54,765 , indicating limited negative health externalities. The company's products and services do not have direct health impacts or addiction potential, nor do they involve clinical trials, pharmaceutical patents, or food products.

Fair Money & Economic Opportunity

Iron Mountain is an information management company, not a financial institution that offers lending or deposit services to consumers. Therefore, most KPIs under "Fair Money & Economic Opportunity" are not applicable to its core business model. The company does not offer consumer credit products, generate customer finance data, or operate financial service access points, resulting in a score of 0 for underserved_client_share, pricing_fairness, exploitative_fee_exposure, inclusion_initiatives, data_accessibility, fair_lending_compliance, wealth_building_outcome, financial_literacy_initiatives, debt_burden_ratio, geographic_inclusion, and product_simplicity. While Iron Mountain contributes grants through programs like the Living Legacy Initiative ($4.4 million)

and the IMS Employee Peaks Fund, the articles do not provide the percentage of pre-tax profit reinvested in community finance, leading to the omission of the profit_reinvestment KPI.

Fair Pay & Worker Respect

Iron Mountain's 2023-2024 report indicated a mean gender pay gap of 23.03%, meaning women earn 76.97% of men's pay, with a goal to achieve gender pay parity by 2025.

The company also aims for 40% female representation in global leadership by 2025. As of December 2024, 1,750 employees in North and Latin America were union-represented under new or extended labor agreements. Iron Mountain has appointed a Global Chief Diversity, Equity & Inclusion Officer, supports Employee Resource Groups, and scored 90% on the Corporate Equality Index and as a top scorer on the Disability Equality Index. It also achieved a 100% score in the Human Rights Campaign's Corporate Equality Index in 2021. The company is certified with ISO 45001 for health and safety and provides a comprehensive benefits package, including health insurance and telehealth options, along with stock options and Restricted Stock Units to eligible employees.

Fair Trade & Ethical Sourcing

Iron Mountain reported zero incidents of modern slavery in its operations or supply chain during FY21

, and no specific incidents of forced child labor were mentioned in 2024. The company was also not aware of any supplier code of conduct violations in 2023. Iron Mountain has assessed the risks of slavery and human trafficking in its supply chain and considers them relatively low , and is working to integrate human rights and environmental due diligence into its risk management systems. Supply agreement templates and purchase order terms and conditions contain provisions requiring compliance with all applicable laws, including modern slavery provisions. These express obligations are incorporated within standard terms and conditions and are being inserted into agreements upon renewal or with new agents on an ongoing basis.

Honest & Fair Business

Iron Mountain Inc. notified U.S. regulators of potential violations of U.S. sanctions.

The company also faces a lawsuit alleging a secret and undervalued sale of Clutter Holdings Inc. for $15 million, despite an alleged valuation of $1.25 billion. Despite these issues, Iron Mountain states it strictly complies with anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act, and the Brazilian Clean Companies Act. Its policy explicitly prohibits bribery in any form, including non-cash items, and commits to losing business rather than paying a bribe. The company selects and monitors third parties for their anti-corruption commitment. It requires approval for providing anything of value to public officials. It sets specific approval thresholds for gifts under $100 and hospitality under $250. For whistle-blower protection, Iron Mountain operates an Ethics Line for confidential and anonymous reporting, run by an independent company and available 24/7. The company explicitly prohibits retaliation against those who report concerns. It ensures prompt, thorough, and objective investigations. An Iron Mountain specialist will contact individuals regarding reported issues within one business day.

Kind to Animals

Iron Mountain is an information management and data storage company.

Its core business operations do not involve animal testing, farming, or the use of animal-derived products. Consequently, KPIs related to cruelty-free certification, animal testing, humane certifications for animal operations, ethical input substitution, cage-free sourcing, animal agriculture ethics, and animal-free R&D collaboration are not applicable. While a solar project includes pollinator-friendly plants, no measurable biodiversity impact or species recovery metrics are provided. The company's general supplier code of conduct and political engagement do not specifically address animal welfare.

No War, No Weapons

The provided articles do not contain specific, quantifiable data points for any of the KPIs under the 'No War, No Weapons' ethical value. While Iron Mountain has secured contracts with military and defense entities, such as a contract valued at up to $30 million with the U.S. Army War College in 2018,

and provided services to the Defense Information Systems Agency in 2007 and BAE Systems in 2005, the evidence does not provide the percentage of company revenue derived from these contracts. Similarly, there is no information on R&D investment in dual-use technologies, volume or frequency of sales to embargoed regimes, or proportion of revenue allocated to peacebuilding initiatives. Policy statements, such as avoiding sales to unscreened entities or aligning with UN Guiding Principles, lack the specific metrics, outcomes, or verification required by the rubric's quantitative thresholds.

Planet-Friendly Business

As of 2023, Iron Mountain's global electricity consumption was 87% powered by renewable sources

, with its data centers operating on 100% renewable energy since 2017 . The company achieved an 81% waste diversion rate and reduced its Scope 1 and 2 emissions by 10% from 2022 to 2023 . Iron Mountain has pledged to reach net-zero emissions by 2040 and received the Low Carbon Hero Award in 2023 .

Respect for Cultures & Communities

Iron Mountain actively protects cultural heritage, preserving data from 206 cultural heritage sites across 42 countries.

The company also engages in active restoration of previously damaged sites, such as providing secure storage and digitization services for Appalshop's archive after a 1,000-year flood in July 2022, and helping restore access to the Sacred Cave of Kamukuwaká after its petroglyphs were destroyed. The company maintains 15 formal partnerships with cultural heritage organizations, including CyArk, Appalshop, and People’s Palace Projects. No cultural appropriation incidents were mentioned in the 2024 Sustainability Report.

Zero Waste & Sustainable Products

Iron Mountain has established company-wide waste reduction targets, aiming to increase waste and recycling data reporting to at least 90% of global operations by 2023

and to achieve zero waste in operations by 2040. The company emphasizes the circular economy by designing products for reuse, repair, or recycling. Waste reduction initiatives include recycling shredded paper into new products and converting cardboard from data centers into FSC-certified boxes.