Better Health for All
40
IDEXX's core business, including veterinary diagnostics, software, and water/milk quality testing, is 100% focused on enhancing the health and well-being of pets, people, and livestock. The company invested $220 million in Research & Development in 2024, all dedicated to health improvement.
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IDEXX maintained a perfect safety record for 2022, 2023, and 2024, with zero FDA recalls, fatalities, MedWatch listings, or enforcement actions.
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The company provides transformative health education, awarding over 91,000 free continuing education credits valued at $5.5 million to veterinary professionals in 2024, and reaching over 7,400 water professionals through its Water Academy.
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IDEXX offers extensive support to the healthcare workforce, including $5.5 million in free continuing education credits to over 91,000 veterinary professionals in 2024, and various mental health and career development programs.
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The company has exceptional mental health programs, supporting both employees (with over 75% reporting clinical improvement in anxiety/depression symptoms via Spring Health in 2024) and the veterinary community through various initiatives and funding.
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IDEXX generates substantial positive health externalities by providing clean water access to an estimated 11,000 people, protecting a water source for over 200,000 people, and contributing to antimicrobial resistance measurement and disease prevalence mapping.
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During public health emergencies, IDEXX demonstrated comprehensive response capabilities, including evaluating thousands of specimens for SARS-CoV-2, providing water testing systems after a major flood in 2023, and donating over 21,000 SNAP™ tests for disaster relief.
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The company maintains industry-leading data practices with a privacy program overseen by a Chief Privacy Officer and a global, cross-functional steering committee, alongside a Global Privacy Policy.
8
Fair Money & Economic Opportunity
0
IDEXX Laboratories, Inc. is a global leader in pet healthcare innovation, providing diagnostic and IT products and services to veterinary practices.
1
The company's core business does not involve lending, insuring, moving, or storing money for consumers, nor does it operate as a financial institution. Consequently, all KPIs under the 'Fair Money & Economic Opportunity' value are not applicable to IDEXX's primary operations. While the company engages in philanthropic initiatives and offers internal financial education to employees, these activities do not align with the specific financial services context or quantitative thresholds defined by the rubric for customer-facing financial products, services, or outcomes.
Fair Pay & Worker Respect
20
IDEXX Laboratories reported a Recordable Incident Rate (RIR) of 0.69 in 2024.
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The company's annual employee engagement survey in 2024 showed an 80% favorable engagement rate.
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The global voluntary employee turnover rate was 8.5% in 2024.
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For the 2024 fiscal year, the CEO to median employee pay ratio was 207:1.
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Fair Trade & Ethical Sourcing
0
IDEXX has a Supplier Code of Conduct, a Conflict Minerals Policy, and a Modern Slavery Statement.
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The Supplier Code of Conduct prohibits forced and child labor.
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The company conducts due diligence for 3TG minerals, including Reasonable Country of Origin Inquiries (RCOI) and encouraging sourcing from Responsible Minerals Assurance Process (RMAP) verified smelters.
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IDEXX initiated a human rights risk assessment of its business and portions of its supply chain in 2023.
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It regularly conducts audits with Tier 1 suppliers to verify their control systems meet requirements.
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It monitors substances of concern.
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An Ethics Hotline is available for reporting concerns.
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Honest & Fair Business
20
IDEXX's board of directors was 89% independent as of July 10, 2025.
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The company reported no FDA enforcement actions, product recalls, safety alerts, or fatalities related to its products in 2022, 2023, and 2024.
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Additionally, there were no monetary losses from legal proceedings associated with bribery, corruption, or false marketing claims for the five-month period ending May 31, 2025.
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IDEXX maintains a comprehensive Global Anti-Bribery and Corruption Policy, updated in November 2020, which strictly prohibits bribery and facilitation payments and applies to all employees and global business partners.
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This policy includes a risk-based program with due diligence on business partners and monitoring of their activities and expenses.
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Annual training on the Code of Ethics, which supplements the policy, is provided to all employees, and the General Counsel provides annual reports on the corporate compliance program, including anti-bribery.
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Kind to Animals
0
IDEXX Laboratories conducts animal testing for some medical analysis and clinical research.
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The company provides diagnostic tests and services to the livestock, poultry, and dairy sectors, with a stated purpose of enhancing the health and well-being of livestock.
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However, IDEXX does not operate its own animal agriculture facilities or source animal products for its own product lines. The IDEXX Foundation has supported conservation efforts, including the conservation of 674 acres along the Sebago Lake watershed
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and the restoration of over 50 hectares in Northern Tanzania.
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IDEXX regularly audits its Tier 1 suppliers to verify control systems meet requirements
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and has a policy against corporate political contributions.
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No War, No Weapons
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IDEXX Laboratories has no revenue from arms or defense contracts and no dual-use products.
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The company reported $0 in federal lobbying expenditures for 2023 and 2024.
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It has no exposure to controversial weapons, and its Board oversees general ESG risks. Regarding sales to sanctioned regimes, IDEXX's revenue from Russia was less than 1% of its total revenue.
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The company halted shipments and sales of veterinary equipment in Russia in March
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and liquidated its Russian subsidiary by February 9, 2024.
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However, it continues to sell a limited number of products for human or animal health care in Russia through third-party distribution agreements.
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The company's Supplier Code of Conduct is based on the UN Guiding Principles on Business and Human Rights, and its Governance & Corporate Responsibility Committee oversees human rights matters. IDEXX also follows the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas
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and expects suppliers to source minerals responsibly, with potential termination for non-adherence.
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Planet-Friendly Business
0
No specific, quantifiable data points were provided in the articles to assess IDEXX Laboratories Inc. against the defined KPIs for Planet-Friendly Business. The articles mention a target to reduce Scope 1 and 2 greenhouse gas emissions by 37.8% by 2030, aligning with a 1.5 degrees Celsius global temperature rise objective, and a commitment to source 100% renewable electricity by 2030.
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Actions include signing a virtual power purchase agreement in January 2024
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and installing a dual-source energy system at a European facility.
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The company also achieved ISO 14001:2015 environmental management certification for seven manufacturing facilities
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and updated a product for room temperature shipping to reduce packaging and waste.
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However, these statements do not provide current emissions data, actual percentage of renewable energy used, specific green building certifications, waste diversion rates, or other quantifiable metrics required by the rubric's thresholds.
Respect for Cultures & Communities
10
IDEXX Laboratories provides medical consulting services, Code of Ethics, and various educational and training materials in 13 to 16 languages, demonstrating strong local language support.
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The company reported no cultural appropriation incidents.
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Its operations do not appear to intersect with initiatives requiring cultural impact assessments, Free, Prior and Informed Consent (FPIC) processes, or operating near cultural or heritage sites in a disruptive manner, thus these are considered not applicable to its business model. IDEXX has at least two formal partnerships with local or indigenous community groups, including supporting Alaska Native Rural Veterinary, Inc.
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and partnering with a local e-waste organization in Portland, Maine.
4
Safe & Smart Tech
20
IDEXX has an established policy, governance framework, and management steering committee to monitor, oversee, and mitigate enterprise-level risks related to generative AI, committing to responsible and ethical AI use.
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The company holds numerous privacy and security certifications, including SOC 1 Type 1, SOC 2 Type 1, SOC 2 Type 2 for multiple products, PCI Letter of Engagement, EU-U.S. DPF, UK Extension DPF, Swiss-U.S. DPF, and ISO 9001 for manufacturing/distribution facilities, with some facilities also ISO 14001 and ISO 17025 certified.
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Security training for employees includes cybersecurity training for all new hires, individualized biannual information security assessments with tailored follow-on training, and quarterly global phishing tests.
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Annual Code of Ethics training is provided to all employees, with over 95% agreeing the company conducts business ethically.
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No documented incidents of unauthorized data use by the company were found. Users in the EEA, Switzerland, and UK have comprehensive data control rights under GDPR, nFADP, and UK GDPR, including access, rectification, erasure, restriction, objection, and portability, with responses within 30-90 days.
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Vulnerability management includes timely software updates, third-party risk assessment policies, deployment of threat mitigation tools, regular review of incident response plans, and engaging third parties for penetration testing.
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IDEXX demonstrates compliance with a wide range of privacy regulations, such as CCPA, GDPR, TX-RAMP, DPF frameworks, nFADP, UK GDPR, CPRA, Québec’s Law 25, POPIA, and New Zealand Privacy Act 2020, and has a Compliance Department and completed a CSRD Double Materiality Assessment.
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Zero Waste & Sustainable Products
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IDEXX has implemented numerous waste reduction initiatives, including transitioning to sustainable insulated packaging, which avoids over 500,000 pounds of polystyrene foam annually across global operations.
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The Catalyst SDMA Test eliminates 13,000 kg of plastic waste annually.
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Other initiatives include repairing over 34,000 instruments
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and performing over 90,000 point-of-service upgrades globally in 2024,
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repurposing 4,400 IT devices,
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donating 175 pieces of non-IP equipment,
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and diverting the equivalent of over 100,000 water bottles at its main U.S. campus.
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Sustainability considerations are required criteria for new product development and design, including reducing the number of parts in instruments to improve reliability and simplify repair. The company actively services and repairs instruments, with 36% of repairs completed at non-U.S. locations in 2024,
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and salvages parts for reuse. IDEXX provides take-back and recycling services for electrical products in the EU, complying with the Waste Electrical and Electronic Equipment (WEEE) Directive.
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The company conducts waste determination assessments in the U.S. to ensure optimal sorting and disposal of waste, focusing on medical waste, and classifies new WEEE as non-hazardous.
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No waste disposal violations have been reported. Customers are provided with comprehensive disposal information and collection arrangements for electrical products in the EU.