Better Health for All

Halfords demonstrates exceptional mental health programs, with over 100 Mental Health First Aiders

and a £150,000 commitment since 2022 to charities like Mind, SAMH, and Inspire. Internal support includes a Wellbeing Hub, Employee Assistance Programme, and "Here to Help" Fund. The company also supports the Freewheel program, aiding modern slavery survivors' mental and physical wellbeing through cycling, and promotes cycling for general mental health. Halfords' core cycling products and services deliver substantial health benefits, encouraging active commutes and supporting children's cycling through partnerships like Sustrans. Its Re-Cycle program provides refurbished bikes to Africa, improving mobility and health. Regarding health externalities, Halfords' Mobile Expert van fleet uses lithium-powered technology, virtually eliminating engine idling and reducing CO2, noxious gases, and fuel consumption by 30%. The company aims for net-zero emissions by 2050. Halfords also supports public health education through cycle training programs, including Bikeability training for 68 pupils in Aberdeen schools and aiming to train 80% of eligible Year 5 and 6 pupils in Southampton by 2025. The company does not hold healthcare-related patents, conduct clinical trials, or health research.

Fair Money & Economic Opportunity

Halfords Group PLC is primarily a retailer and service provider. While the company mentions offering 'consumer financing options'

and 'financial products' as part of its strategy, and invests in 'fair pricing' for its retail products , the provided articles do not contain specific, quantifiable data points for any of the 'Fair Money & Economic Opportunity' KPIs. There is no information on APRs, fee structures, revenue from high-cost financial products, share of loan books for underserved segments, customer financial outcomes, data portability for financial services, or regulatory compliance related to lending. Initiatives mentioned, such as employee pension schemes , 'Here to Help' funds for colleagues , and D&I programs , are internal or general community support, not directly measurable against the customer-focused financial service metrics of this value.

Fair Pay & Worker Respect

Halfords Group PLC has faced five substantiated labour standards violations in the past three years (2023-2025).

These include a discrimination finding in October 2023 where an employment tribunal awarded £24,199.45 in compensation for failing to implement reasonable adjustments for a disabled worker. Other labour standards violations occurred in 2023, 2024, and 2025, with penalties totaling over £260,000 since 2010. The company reported a median gender pay gap of 2.6%, indicating women earn 97.4% of men's median pay. In its latest employee engagement survey, 95% of colleagues participated, and 75% reported feeling highly engaged.

Fair Trade & Ethical Sourcing

Over 90% of Halfords' spend across garage and retail ranges is with suppliers committed to its Global Sourcing Code, which is explicitly referenced in standard contract terms.

The company utilizes EcoVadis to monitor compliance, with over 80% of spend accounted for via this platform. Support for lowest-scoring suppliers resulted in 79% improving their scores, with 36% surpassing the industry benchmark. Overall, 58% of suppliers increased their overall EcoVadis score. For high-risk Tier 1 suppliers, in-depth audits, including in-person factory visits, are conducted every two years as standard, and every year for bike suppliers. Halfords' Global Sourcing Code aligns with international human rights standards, prohibits forced or involuntary labour, and sets a minimum working age of 15 years or the local legal minimum. Suppliers are required to exercise due diligence for raw materials, including conflict minerals. External and confidential reporting channels are available for suspected breaches. As of September 2025, 92% of colleagues completed modern slavery e-learning.

Honest & Fair Business

Halfords has an established whistleblowing process with multiple confidential reporting channels, including hotlines for various regions, supporting employees in reporting concerns without fear of recrimination.

This policy is overseen by the Audit Committee, which reviews its adequacy and security and receives regular reports on contacts and resolutions. The company also has a clear, zero-tolerance Anti-Bribery and Corruption Policy, updated in 2024, which applies to all directors, employees, and subsidiaries. This policy mandates compliance with the UK Bribery Act 2010 and the US FCPA 1977, includes guidelines on gifts and hospitality, maintains a gift register, and requires mandatory annual training for all new and existing colleagues. The Board monitors this policy annually, with the Audit Committee reviewing internal audit findings.

Kind to Animals

No specific, measurable evidence was found in the provided articles regarding Halfords Group PLC's performance on animal welfare initiatives. The articles primarily focus on human rights, modern slavery, and general ethical sourcing within the supply chain

, as well as environmental targets like net-zero emissions . There is no concrete data for cruelty-free certifications, alternative testing methods, humane operations, wildlife conservation impact, ethical input substitution, animal-related supplier audits, cage-free sourcing, animal testing policies or volume, innovation investment in animal-free technologies, animal agriculture ethics, animal-free R&D collaboration, or public policy engagement related to animal welfare.

No War, No Weapons

Halfords' Global Sourcing Code, which upholds high ethical standards in its supply chain, includes a commitment to ensuring suppliers avoid military-related activities.

This codifies ethical red lines within the company's policy.

Planet-Friendly Business

Halfords Group PLC achieved a 99% waste diversion rate from landfill in FY25, with 56% recycled and 43% incinerated with energy recovery.

The company reported total Scope 1, 2, and 3 greenhouse gas emissions of 692,791 tCO2e in FY23, a 7.5% reduction from the FY20 baseline. Halfords has SBTi-approved targets aligned with a 1.5°C pathway, aiming to reduce absolute Scope 1 and 2 GHG emissions by 42% and Scope 3 GHG emissions by 25% by FY30 from an FY20 base year. A Net Zero GHG emissions target across the value chain is set for FY50, supported by interim goals. The company obtained primary carbon data for 79% of its supplier spend. Packaging efforts include a 10% overall plastic reduction and a 17% reduction in virgin plastic in its retail business, alongside the introduction of a minimum of 30% post-consumer recycled content in over 2.3 million plastic components. Climate-related financial disclosures are reported on pages 53 to 59 of its ESG report.

Respect for Cultures & Communities

Halfords maintains 11 formal partnership agreements with various community and educational groups, including Re-Cycle, Sustrans, First Step Trust, Palmer Foundation, Ride for Freedom, The Hope Foundation in Kolkata, London Southeast College group, Institute of the Motor Industry, Drake Hall prison, HMP Onley, and Bikeability Trust.

As of September 2025, 92% of colleagues completed a Modern Slavery training module. The company has long-established grievance and whistleblowing policies. There are no reported cultural appropriation incidents, and FPIC processes and indigenous supplier tracking are not applicable to its operations. However, in May/June 2023, Halfords was ordered by a court to pay compensation for injury to feelings due to discrimination and to review its Equality, Diversity and Inclusion (EDI) training program.

Safe & Smart Tech

Halfords has faced significant challenges in data protection and cybersecurity. In January 2022, an Insecure Direct Object Reference (IDOR) vulnerability exposed personally identifiable information from potentially hundreds of thousands of customer orders, with access possible using only an email or an incrementing ID.

Halfords initially failed to respond to the security researcher who reported the vulnerability and only addressed it after escalation. The Information Commissioner's Office (ICO) also stated they did not appear to have received a data breach report from Halfords regarding this incident. Furthermore, in September 2022, Halfords was fined £30,000 by the ICO for sending 498,179 unsolicited marketing emails in July 2020 to customers who had opted out, demonstrating unauthorized data use and a failure to respect user data control, which is further hampered by marketing opt-outs taking up to 28 days to process. The company generally retains personal data for 7 years after the customer relationship ends, indicating poor data minimization practices. While Halfords states that secure by design principles are embedded in all new systems and data protection is a key consideration, these incidents highlight significant gaps in their security and privacy practices.

Zero Waste & Sustainable Products

Halfords achieved a 99% waste diversion rate in FY25, with landfill use maintained under 0.1%.

The company reduced virgin plastic in packaging by 41% since its FY20 baseline (FY24) and has a goal to reach 90% responsibly sourced card by the end of FY26. In FY24, 30% of packaging was responsibly sourced. Halfords applies circular design principles to several product categories, exemplified by the Bike Xchange program and partnerships to repurpose bikes and inner tubes. The company has implemented over 10 waste reduction initiatives, including removing 2.8 million plastic components from own-brand packaging in FY25 and establishing recycling programs for bikes, inner tubes, wiper blades, and lithium-ion batteries. Hazardous waste management is strong, with landfill waste limited to automotive lead battery sludge. Over 90% of supplier spend is covered by the Global Sourcing Code, with sustainability performance monitored via EcoVadis. Halfords also encourages customer participation in bike donations and product recycling, and piloted a recycling station for various items.