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GOL Linhas Aéreas Inteligentes S.A..

GOL.US | Passenger air transport

GOL Linhas Aéreas Inteligentes S.A. is a Brazilian airline company. It provides air transportation services for passengers and cargo. The company operates an extensive domestic and international route network, connecting major cities in Brazil and other destinations in South America, the Caribbean, ...Show More

Ethical Profile

Mixed.

GOL Linhas Aéreas Inteligentes S.A. has faced scrutiny regarding its ethical conduct. In 2022, the company paid $41.5 million in federal fines and $3.4 million to Brazilian authorities for alleged bribery schemes between 2012-2013, linked to ineffective internal accounting controls. More recently, GOL suspended animal transport in cargo holds for 30 days following the tragic death of a dog, Joca, during transport, an incident that prompted a police investigation. The airline accepted responsibility for this "operational failure." Employee sentiment is mixed; Glassdoor reviews average 3.9/5, though some reports suggest concerns over low salaries.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect20
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-30
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech0
-100100
Zero Waste & Sustainable Products-40
-100100

Better Health for All

0

No evidence available to assess GOL Linhas Aéreas Inteligentes S.A. on Better Health for All.

Fair Money & Economic Opportunity

0

No evidence available to assess GOL Linhas Aéreas Inteligentes S.A. on Fair Money & Economic Opportunity.

Fair Pay & Worker Respect

20

GOL Linhas Aéreas has an 80% employee recommendation rate, based on Glassdoor reviews.

1
No specific quantitative data was provided for living wage coverage, CEO median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, turnover rate, insecure contract share, or health insurance coverage. A U.S. Department of Transportation fine against GOL Airlines for violating airline traveler rights is not considered a labor-law or human-rights violation.

Fair Trade & Ethical Sourcing

0

No evidence available to assess GOL Linhas Aéreas Inteligentes S.A. on Fair Trade & Ethical Sourcing.

Honest & Fair Business

-30

GOL Linhas Aéreas Inteligentes S.A. violated anti-bribery, books and records, and internal accounting controls provisions of the FCPA

1
, with a bribery scheme occurring between 2012 and 2013
2
, resolved in 2022
3
. This was attributed to ineffective internal accounting controls
4
, reliance on one director for authorization
5
, lack of oversight
6
, and inadequate policies
7
. While the company has an explicit anti-corruption policy
8
, prohibits bribery
9
, commits to FCPA and Brazilian Anti-Corruption Law
10
, includes third-party due diligence
11
, and provides training programs through its 'Rumo Certo - Ethics and Compliance Program' launched in 2018
12
, the past enforcement failures are significant. The company's board of directors consists of 8 members
13
, with 4 identified as independent
14
, resulting in 50% conflict-free board members. GOL also maintains a formal ethics channel that is available 24/7 through an independent third party
15
, offers a complaint hotline and online reporting
16
, and commits to anonymity and disciplinary action against retaliation
17
.

Kind to Animals

0

GOL uses meat, dairy, and eggs.

1
The company has a zero-tolerance policy for wildlife trafficking and the transport of hunting trophies.
2
Through its GOLLOG unit, GOL transports endangered jacutingas for reintegration into nature.
3
GOLLOG contributes to NGOs for animal transport.
4
37 jacutingas have been reintroduced by the Jacutinga Project since 2016.
5
In April 2024, a 4-year-old dog weighing 47 kg died during transport by GOL due to an operational failure and misrouting, leading to the dog spending almost 8 hours without water.
6
GOL accepted responsibility for the dog's death
7
and suspended all dog and cat cargo transport for 30 days, from April 24 to May 23, 2024.
8
The São Paulo Civil Police are investigating the incident.
9
GOL offers services for transporting pets, including dogs and cats in the cabin (up to 12kg combined weight with carrier)
10
, as checked baggage (up to 30kg combined weight with carrier)
11
, and all animal species via its cargo service, GOLLOG Animals.
12
Short-nosed dogs and cats are not permitted to travel in the cargo compartment due to health risks.
13
GOL temporarily suspended in-cabin pet transport on flights to or from the United States
14
and does not transport Emotional Support Animals.
15

No War, No Weapons

0

No information was found in the provided articles regarding GOL.US's involvement in arms manufacturing, military contracts, dual-use technology, sales to embargoed regimes, peacebuilding investments, conflict divestment policies, board oversight of defense-related activities, export end-user certification, lobbying on arms control, humanitarian procurement compliance, human rights due diligence in conflict areas, Arms Trade Treaty compliance, AI military safeguards, UN Guiding Principles alignment, dual-use item screening, surveillance transparency, ethical red lines, exposure to controversial weapons, war risk audits, annual conflict partner reviews, defense divestment, conflict minerals, peace technology investment, conflict zone procurement, or ethical red lines compliance.

1

Planet-Friendly Business

0

No relevant data for GOL.US or any planet-friendly business metrics was found in the provided articles. All articles either resulted in a 404 error

1
or focused on other companies and topics, explicitly stating no data for GOL.US or sustainability metrics
2
.

Respect for Cultures & Communities

0

GOL provides formal grievance mechanisms, including a hotline and an online portal.

1
However, the available evidence does not specify if these mechanisms are community-specific or their coverage across operational sites. No other specific quantitative or qualitative data related to cultural respect and community engagement is available in the provided articles to assess other KPIs.

Safe & Smart Tech

0

No specific, quantifiable evidence related to data protection, cybersecurity, or responsible AI practices for GOL.US was found in the provided articles. The articles primarily discuss the company's financial restructuring

1
,
2
and general compliance with anti-corruption laws
3
, rather than metrics relevant to the Safe & Smart Tech value. Information regarding security training was present, but lacked the quantitative data (e.g., percentage of employees trained, measured effectiveness) required to map to a specific tier in the rubric.

Zero Waste & Sustainable Products

-40

GOL launched the "Green Aircraft" initiative in September 2023.

1
This initiative aims to recycle twice the amount of waste generated from in-flight service
2
and compensate 1,000 tons of material in one year.
3
This initiative contributes to the company's waste reduction targets.
4
Historically, GOL saved approximately 163 tons of paper in 2006 through its paperless ticket policy
5
and collected about 19,000 lbs of plastic for recycling in the same year.
6
No waste disposal violations have been reported for GOL.
7

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.