Better Health for All

Endesa reported a 67% reduction in greenhouse gas emissions from electricity generation in 2023 compared to 2017 and the closure of its last coal plant on the mainland, indicating significant efforts to mitigate health-harming externalities.

During the COVID-19 pandemic, the company implemented a €25 million Public Responsibility Plan, with €12 million invested in medical equipment and donations. This included the donation of 100 ventilators and 1.2 million masks, and a €200,000 contribution to CSIC for COVID-19 treatments and tests.

Fair Pay & Worker Respect

Endesa has stalled negotiations for a new collective bargaining agreement for two years, causing the previous agreement to lapse since January 1, 2019.

This has led to an indefinite occupation of Endesa offices by IndustriALL Global Union affiliates, who accuse the company of violating a Global Framework Agreement that mandates collective bargaining. On Glassdoor, Endesa's employee rating is 4.0 out of 5 stars, which translates to an 80/100 engagement score. However, the employee rating decreased by 1% in the last 12 months. The company's human rights policy, updated in 2021, outlines a commitment to upholding human rights and conducting due diligence every three years, with the 2023 process assessing risks across operations and the value chain.

Fair Trade & Ethical Sourcing

Endesa conducts a human rights due diligence process for its value chain every three years.

The most recent process was undertaken in 2023, assessing human rights risks and developing an action plan.

Honest & Fair Business

Endesa scored 56.50% on the Observatory on Corporate Social Responsibility (OCSR) report for fiscal year 2020, which evaluates the quality of CSR information.

The company has a 'Handling of Reports (Whistleblowing)' policy, updated in 2023, and internal channels for reporting violations, including an Ethical Channel. Endesa has a 'Zero Tolerance of Corruption Plan' and its Tax Compliance Management System is certified by AENOR according to the UNE 19602 standard. The company's Tax Transparency Report is submitted for independent verification by KPMG.

Kind to Animals

Endesa has undertaken significant initiatives to protect wildlife and restore habitats. The company has restored 5,000 hectares and adapted nearly 5,600 transmission towers to protect birdlife last year.

It has implemented a system using 4K cameras and AI at the Rocío substation in Doñana to detect and deter birds from electrical infrastructure. Endesa is involved in conservation projects for multiple species, including the osprey, lesser kestrel, red kite, capercaillie, and European Roller, and has dedicated 20 hectares for little bustard development, 20 hectares for Dupont's lark interconnection, and 60 hectares for steppe bird conservation. The 'Resisto' project, which includes the bird protection system, has a total budget of 1.9 million euros. Endesa collaborates with autonomous communities and regional ministries, such as extending an agreement with Andalusia until 2027, to coordinate planning and implement upgrades for bird protection. The 'Resisto' project is 65% funded by the European Union.

Planet-Friendly Business

Endesa generated 29.76% of its electricity from renewable sources in 2024.

The company reported a waste recovery rate of 91% for non-hazardous waste and 67% for hazardous waste. For 2023, 75.8% of its capital expenditure was aligned with the EU Sustainable Taxonomy. The company reported zero environmental compliance violations in 2024, but faced 31 environmental litigation cases in the same year and incurred 260,000 euros in environmental fines in 2023. Endesa has a stated net-zero emissions target year of 2040 and aims for 100% renewable energy generation/sale by 2040. The company has fully adopted TCFD recommendations, including scenario analysis. It conducts good scenario analysis for 1.5°C and 2°C pathways, beginning to incorporate these into planning. Endesa also provides growing disclosure of climate-related assets at risk, with qualitative discussions of transitional risks and an outlined management approach.

Respect for Cultures & Communities

Endesa's Ralco dam project in 2004 led to the relocation of 81 Mapuche-Pehuenche families and indirectly affected over 180 more.

This project caused significant cultural disruption, including the flooding of sacred sites and cemeteries, and is linked to increased rates of depression, suicide, and alcoholism, as well as a decline in traditional ceremonies and language use. Residents report that promises regarding compensation, land repair, and long-term support remained unfulfilled more than 10 years after the relocation, indicating that community complaints have been systematically ignored or unresolved. Furthermore, some residents claim they were not properly informed or consulted about the relocation plan, and that the agreement was not written to account for future generations, suggesting 0% participation in FPIC processes. Additionally, hydroelectric dam projects in Latin America have faced legal challenges and protests from Indigenous communities due to environmental destruction, loss of livelihoods, and displacement, indicating multiple major disruptions to cultural or heritage sites without remediation.

Safe & Smart Tech

Endesa was fined 6.1 million euros by the Spanish Data Protection Agency (AEPD) for multiple GDPR violations, including articles 5, 32, 33, 34, and 44.

This fine was related to a data breach affecting 6 million customers (4.8 million electricity and 1.2 million gas customers). The vulnerability was discovered in August 2021, but affected parties were not notified until April 1, 2022, indicating a delayed disclosure. Additionally, approximately 1,000 users were compromised due to employee misuse, constituting an incident of unauthorized data use.

Zero Waste & Sustainable Products

Endesa's distribution network achieved a 98% waste diversion rate.

The company aims to recover 91% of non-hazardous waste and 67% of hazardous waste. It also committed to reducing single-use plastics by 75% by 2023, having achieved a 28% reduction in 2019. Initiatives include eliminating over 400,000 plastic bottles and over a million plastic cups annually from offices. The company evaluates 100% of contractors for sustainability in the certification process. Endesa applies circular economy principles throughout the life cycle of assets, from design to end-of-life management, to maximize asset and material recovery through recycling or reuse. For its distribution network, around 90% of special waste (insulating oil and emulsions) can be recycled, and almost 100% of non-special waste (scrap, insulators, debris, electrical wiring, concrete posts, paper, and plastics) is recycled. The company is also involved in projects like reusing wind turbine blade fibers in concrete.