Better Health for All

Cerence's core products, AI-powered in-car solutions, deliver substantial health benefits by enhancing driver safety. A 2020 Driver's Seat Survey indicated that 54% of respondents considered keeping them safe while driving as the biggest benefit of a car's voice assistant.

The company's technology includes proactive alerts for driver safety, such as checking in after accidents and alerting drivers to maintenance issues, and features like drowsiness detection, which aim to reduce accidents. There is no evidence that Cerence's products or activities have negative health outcomes, indicating no revenue from harmful products. While the company's products contribute to driver safety, there is no specific data on the frequency or severity of user harm, adverse events, or recalls to quantitatively assess its safety record. The company's proactive alerts for maintenance issues could be considered preventative, but there is no specific data on investment or focus on preventative health. Similarly, while emotional awareness is mentioned in the context of driver monitoring, there is no concrete evidence of specific mental health initiatives or programs.

Fair Pay & Worker Respect

For the 2024 fiscal year, Cerence Inc.'s CEO-to-median employee pay ratio was 12:1, with the median employee pay reported as $71,971.

Employee satisfaction, based on Glassdoor reviews, is 3.45 out of 5 stars, which translates to an engagement score of 69/100. Regarding health insurance, only 9 employees reported health insurance as a benefit on AmbitionBox, with no further details on the percentage of the workforce covered.

Fair Trade & Ethical Sourcing

Cerence's core business is in information technology, with most of its business and suppliers operating in technology and communication sectors where roles are largely technical or professional.

This results in a low risk of modern slavery and human trafficking, indicating minimal exposure to upstream labor practices typically associated with such risks. The company has a Code of Conduct and Ethics and a Supplier Business Code of Conduct, which outline ethical standards for employees and suppliers, including prohibitions against child and forced labor. However, the percentage of suppliers covered by enforceable ethical-sourcing clauses is not specified. Cerence also requires suppliers to meet all conflict minerals requirements and exercise due diligence in their supply chains.

Honest & Fair Business

No specific, concrete evidence was found across the provided articles for any of the KPIs related to Honest & Fair Business. The articles primarily contained financial data, SEC filing dates, and general company information, but lacked details on regulatory fines, transparency index scores, whistleblower policies, financial restatements, audit coverage percentages, ESG controversy scores, complaint resolution times, board conflict-free percentages, anti-corruption policy specifics, or third-party verification of ethical claims.

While an independent auditor (BDO USA, P.C.) is mentioned as reporting on consolidated financial statements and internal control effectiveness, no percentage of audit coverage or extent of ethical claims verification is provided. The existence of an ESG report is noted, but no recognized transparency index score is given.

Kind to Animals

Cerence Inc. is a service-oriented company focused on AI-powered software and cloud services for the automotive industry. Its core business model does not involve physical products, animal-derived ingredients, animal testing, animal husbandry, or animal agriculture. Therefore, most KPIs related to these activities are not applicable. While the Cerence Supplier Business Code of Conduct addresses animal rights

, there is no specific evidence of supplier audits for welfare compliance . Similarly, while the company has a Global Environmental Policy and a Green Team , there is no measurable data on wildlife conservation impact or specific R&D investment percentages related to animal-free technologies .

No War, No Weapons

Cerence restricts direct and indirect business with Cuba, Iran, Sudan, Syria, North Korea, and the Crimean region of Ukraine/Russia, indicating robust compliance controls are in place.

The company's export regulations worldwide restrict the use of its products in support of nuclear or missile technology, chemical and biological weapons, maritime nuclear propulsion, military uses, or weapons of mass destruction, and it states no known exposure to such uses. The Supplier Code of Conduct, updated May 10, 2023, requires suppliers to meet all requirements regarding conflict minerals and exercise due diligence in their supply chain, but no specific percentage of the supply chain is verified conflict-free. The code also emphasizes respect for human rights, fair labor practices, environmental protection, and ethical conduct, which aligns with the general principles of the UN Guiding Principles on Business and Human Rights, though implementation details are not specified.

Planet-Friendly Business

Cerence Inc. published an inaugural ESG report covering October 2019 to September 2021, aligning with SASB guidance for the Software and IT Services sector.

However, the provided articles, including summaries of this report, do not contain any specific quantitative data for carbon emissions, reduction targets, renewable energy use, water consumption, waste diversion, or other environmental metrics. There is also no information provided regarding environmental compliance violations, fines, or regulatory actions. Consequently, no KPIs can be scored due to a lack of explicit, quantitative evidence.

Respect for Cultures & Communities

The provided articles, including a summary of Cerence's sustainability report and an ESG report announcement, explicitly state that they do not contain quantitative data or specific facts relevant to any of the requested key performance indicators for 'Respect for Cultures & Communities'.

Therefore, no KPIs can be scored based on the evidence provided.

Safe & Smart Tech

Cerence's security practices have been certified as ISO 27001 compliant by independent third-party auditors.

The company's privacy policy states that personal data is retained only for the period necessary to fulfill outlined purposes. Users are granted rights to access, correct, restrict, reuse, object to, and delete their personal data, which they can exercise by contacting the company. Cerence also states compliance with applicable data protection laws, including GDPR and CCPA, and data transfer adequacy mechanisms like Standard Contractual Clauses. For authentication, if Cerence issues a password, users are responsible for keeping it confidential.