Better Health for All

CommScope's core business of providing network infrastructure solutions significantly enables and improves healthcare delivery. Their products support critical applications in hospitals like electronic health records, patient monitoring, and telemedicine, leading to more comprehensive patient treatment and better outcomes.

The HomeSight system, leveraging CommScope technology, enables remote patient monitoring, health education, and reduces social isolation, particularly for older adults. The company also provides connectivity to underserved communities, bridging the digital divide and facilitating access to digital services. Internally, CommScope offers a "Good for You" well-being program for employees, including on-site health clinics providing preventive care, disease management, and prescriptions, as well as a GuidanceResources program for mental health support and assistance with drug and alcohol abuse. The company's products do not have direct health risks requiring disclosure.

Fair Pay & Worker Respect

CommScope reported a global injury rate of 0.24, which is 73.3% below the U.S. OSHA industry rate of 0.9, indicating strong safety performance.

The company's overall employee satisfaction in its 2023 Pulse Survey was 7.6/10, and 8/10 in its annual engagement survey. However, the company reported a permanent/regular employee turnover rate of 36.6% and a temporary employee turnover rate of 82.9% in 2023. In 2024, four findings in the freely chosen employment category (2 priority, 1 major, 1 minor) were identified in supplier audits. Additionally, in 2022, the Illinois Department of Labor issued a $67,627 penalty for a wage and hour violation. The company's workforce includes approximately 4,000 temporary employees out of a total of over 26,000, representing about 15.4% of the total workforce.

Fair Trade & Ethical Sourcing

CommScope reported zero incidents of forced labor, child labor, slavery, or human trafficking in 2023 and 2024, based on supplier audits.

In 2023, 79% of CommScope's spend was covered by suppliers who accepted the updated Supplier Code of Conduct. The company identifies high-risk suppliers, with 5% rated as high risk in 2018 and 4% in 2024, and conducts risk assessments using platforms like RBA-Online and EcoVadis, reviewing data on country-specific risks.

Honest & Fair Business

CommScope has a formal whistleblower policy that includes an independent third-party hotline (CommAlert) available 24/7, emphasizing confidentiality and protection from retaliation.

However, there is no evidence of independent investigation processes for reports. The company also maintains a zero-tolerance policy toward bribery, corruption, extortion, and embezzlement, with specific policies and procedures for third-party due diligence and record-keeping, but the policy covers domestic operations and has gaps in international and high-risk market guidance. For third-party verification, the company holds ISO 9001, TL 9000, and ISO 14001 certifications, but the extent of independent verification of ethical claims is limited to approximately 25%.

Kind to Animals

The provided articles detail CommScope's supplier responsibility program, focusing on ethical sourcing of minerals, supplier diversity, and compliance with regulations like the California Transparency in Supply Chains Act.

They also cover general environmental sustainability efforts and product certifications such as Environmental Product Declarations (EPDs) and Health Product Declarations (HPDs). However, none of the articles contain specific data or information related to animal welfare, animal testing, animal-derived ingredients, humane certifications, wildlife conservation impact, or any other metrics relevant to the 'Kind to Animals' value.

No War, No Weapons

CommScope explicitly states that its products may not be exported or re-exported to embargoed destinations, including Iran, North Korea, Syria, Cuba, Sudan, Crimea, Donetsk, Luhansk regions, Russia, and Belarus.

The company also reports a 100% response rate to its conflict minerals Reasonable Country of Origin Inquiry (RCOI) and due diligence process for in-scope suppliers in 2024. Furthermore, CommScope has implemented measures in its supply chain to ensure products do not directly or indirectly finance or benefit illegal armed groups in the Democratic Republic of the Congo (DRC) and adjoining countries, and is a member of the Responsible Minerals Initiative (RMI) which encourages smelters to undergo auditing. The company states that its products are not regulated by the International Traffic in Arms Regulations (ITAR). CommScope has developed and refreshed an AI security policy. While the company states alignment with UN Guiding Principles on Business and Human Rights, third-party audits in 2024 identified two priority findings related to labor agencies withholding indirect workers' passports, along with other findings related to working hours, emergency preparedness, and limited policies/procedures, indicating uneven implementation.

Planet-Friendly Business

CommScope reported total Scope 1, 2, and 3 greenhouse gas emissions of 6,942,728 tCO₂e in 2023, a reduction from 10,473,601 tCO₂e in 2019.

Scope 1 emissions constituted 0.6%, Scope 2 1.3%, and Scope 3 98.1% of the 2023 total. The company submitted a commitment letter to the Science Based Targets initiative (SBTi) in June 2024, indicating an intent to develop long-term targets. In 2023, 12% of purchased electricity was sourced from renewable sources. The company diverted 76.4% of non-hazardous waste and e-waste from landfills in 2023. Three different product line Life Cycle Assessments (LCAs) were completed in 2023. CommScope completed annual sustainability assessments for 100% of its in-scope suppliers and corporate responsibility audits for 100% of its "High Risk" suppliers. No environmental compliance violations were recorded in 2023.

Respect for Cultures & Communities

The provided articles do not contain specific, quantifiable evidence to score any of the KPIs related to Respect for Cultures & Communities. While there is mention of policies being available in multiple languages, this refers to internal documents and not explicitly to 'products and communications' as required by the 'language_inclusivity' KPI.

Similarly, training on modern slavery and human trafficking risks is not equivalent to 'cultural sensitivity training' for the 'cultural_training_completion' KPI. General grievance mechanisms are mentioned, but their coverage for 'community concerns' or average resolution times are not specified. No other KPIs have concrete, quantifiable data points that align with the rubric's thresholds.

Safe & Smart Tech

CommScope experienced a ransomware attack in April 2023, detected on March 27, 2023, by the Vice Society, which impacted over 30,000 accounts.

The breach exposed internal documents, technical drawings, corporate databases, invoices, corporate spending information, employees' personal information (home addresses, Social Security numbers, bank account information), and protected health information. CommScope informed law enforcement, settled data breach complaints for $440,000, and agreed to offer credit monitoring and compensation to affected customers. CommScope states it collects only the personal data necessary to fulfill obligations and has 2-3 year retention periods for most data. CommScope complies with GDPR, CCPA, and other applicable laws, and recipients in the U.S. are certified under the EU-U.S. Data Privacy Framework. Users have control over marketing preferences and can unsubscribe from communications. RUCKUS, a CommScope brand, encourages reporting product-related vulnerabilities and has a vulnerability disclosure program. CommScope maintains technical and organizational measures to protect personal data. The company states it does not use automated decision-making without human intervention that produces legal effects or significantly affects users. CommScope advises users not to share usernames and passwords and not to reuse passwords across websites, but does not mention MFA availability.

Zero Waste & Sustainable Products

CommScope has implemented several waste reduction initiatives, including the award-winning ReelSmart® program for recycling broadband cable reels, eliminating single-use plastics in specific copper product lines, and aiming to eliminate one million paper instruction copies by using QR codes.

The company has established procedures for handling, storing, and disposing of hazardous waste, maintaining spill kits and emergency cleanup teams at all production sites. CommScope has eliminated single-use plastics from all new set-top product designs outside the Americas and aims for global elimination in RUCKUS-branded products and related packaging. The company offers the ReelSmart® program for recycling used broadband cable reels in the continental U.S. and complies with the WEEE Directive for equipment recycling. CommScope provides information on recycling products through its website and product labeling. The company has not reported any waste disposal violations in the past three years. CommScope also maintains a Restricted Substance List (RSL) for its suppliers.