Fair Pay & Worker Respect

Colliers reported a gender pay gap of 31.1% for 2024, which narrowed by 1.4% year-on-year.

The ethnicity pay gap for 2024 was 24.9%, widening by 1.9% year-on-year, with the bonus gap for ethnic minorities widening by 12.7%. The disability pay gap was 14%, reduced by 3.1% year-on-year. These figures are based on a 49% completion rate for the employee questionnaire in the UK. The company was named to TIME World's Best Companies 2024 list, which considered companies with a highly engaged workforce based on global engagement surveys conducted in over 50 countries with approximately 170,000 participants. However, no specific numerical engagement score was provided.

Fair Trade & Ethical Sourcing

Colliers launched a Supplier Diversity Council in North America in 2022 and has a Supplier Diversity Program.

In 2023, the company achieved a 6% share of diverse suppliers in its direct and managed spend in the U.S. Colliers has set goals to increase this to 10% in 2025 and 15% in 2030 for its U.S. business. The company encourages diverse suppliers to register with Supplier.io and is a supporter of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Council for Indigenous Business (CCIB).

Honest & Fair Business

Colliers International Group Inc. has a formal whistleblower protection policy, 'Colliers Direct,' which includes a 24/7 hotline and is subject to annual review by the Audit & Risk Committee.

However, there is no evidence of independent investigation processes for reports. The company's board of directors consists of 90% independent members. Colliers has anti-bribery policies and a Code of Conduct, with training provided for high-risk roles, but the effectiveness of the program is not publicly measured. The company provides third-party assurance for Scope 1 and 2 emissions data, diversity data for women in management, and WELL ratings, which represents a limited portion of ethical claims.

Kind to Animals

Colliers International Group Inc. operates as a commercial real estate services, engineering, and investment management firm. The provided articles, including the 2023 and 2024 Global Sustainability Reports, explicitly state that they contain no data relevant to animal welfare, cruelty-free certifications, animal testing policies, or ethical sourcing of animal-derived ingredients/materials.

The company's business model does not involve products requiring cruelty-free certification, animal testing, animal husbandry, or the sourcing of animal-derived ingredients. While one article mentions the installation of beehives on building rooftops, this is a localized initiative and does not provide measurable data for wildlife conservation impact or any other specified KPIs.

No War, No Weapons

Colliers' Board of Directors' Audit and Risk Committee has formal oversight of the company's approach to human rights and reviews the overall Enterprise Risk Management process annually.

The company states a commitment to protecting human rights in accordance with the UN Guiding Principles on Business and Human Rights and references UNGP in its policy. Colliers has a Global Code of Ethics and Conduct, which all staff must acknowledge annually, and states a zero-tolerance policy for human rights violations. The company explicitly states that no firearms or dangerous weapons are to be carried at any Colliers or client premises. Colliers conducts human rights impact assessments periodically and updates internal processes and controls accordingly. The company prioritizes ensuring suppliers have appropriate measures addressing human rights risks, but the policy is rarely enforced, and supplier breaches are unpunished. Colliers reviews supplier responses and follows up on incomplete information regarding conflict minerals.

Planet-Friendly Business

Colliers reported total Scope 1, 2, and 3 emissions of 4,306,194.5 tCO2e for 2024, representing a year-on-year decline from 5,825,158.23 tCO2e in 2023.

The company's Scope 1 and 2 emissions intensity decreased by 3.17% year-on-year in 2024, and by 27.6% per square foot from a 2021 baseline. Science-based targets were approved by SBTi in June 2023, committing to a 67.4% reduction in Scope 1 and 2 emissions and a 51.6% reduction in Scope 3 emissions by 2030 from a 2021 baseline, aligned with a 1.5°C pathway. The company is tracking ahead of these goals as of year-end 2024. In 2024, 33% of Colliers' total global electricity consumption was sourced from renewables, with a target of 100% by 2030. Colliers aims for carbon neutrality in its own operations (Scopes 1 and 2) by 2030. The company reported no significant fines or sanctions for environmental non-compliance in 2023 or 2024. Approximately 87.4% of Colliers' offices 2,500 sq. ft. or greater have achieved WELL Health-Safety Ratings. Most furniture, fixtures, and equipment contain at least 50% recycled materials, and sustainable fit-out guidelines require a minimum of 50% recycled content where applicable. Colliers reports annually in alignment with TCFD frameworks, but climate scenario analysis has not yet been completed and reviewed with the Board of Directors. Colliers Global Investors assesses 100% of assets under management for climate and biodiversity risk using the Resilience for Real Estate (R4RE) platform.

Respect for Cultures & Communities

Colliers has 15 formal partnership agreements with diverse organizations, including the First Nations Major Projects Coalition, the National Minority Supplier Diversity Council, and the United Nations Global Compact.

There are no reported cultural appropriation incidents. A global whistleblower line is available for employees and third parties to report integrity concerns, with all 22 reports in 2024, including three related to discrimination, being investigated and remediated. The company's direct and managed spend in the U.S. includes a 6% share from diverse suppliers. All professionals at Colliers Project Leaders have completed Indigenous Cultural Awareness training, and all employees in the Canadian engineering business are required to participate in harassment and inclusion training, but a company-wide completion rate for cultural sensitivity training is not provided.

Safe & Smart Tech

The company's privacy policies outline user rights, including access, rectification, deletion, and limitation of data processing.

Data retention periods are specified, with some data held for three months, two years, thirteen months, three years, or five years, and other data stored for the duration of the contractual relationship and legal retention deadlines. The company explicitly states compliance with applicable laws and regulations, including GDPR and the Austrian Telecommunications Act (TKG) 2003.

Zero Waste & Sustainable Products

Colliers applies circular design principles to several material categories, including recycling sweet wrappers into fabricated board, creating biofuel from coffee grounds, and repurposing plastic bottles into staff uniforms.

The company has implemented multiple waste reduction initiatives, such as new receptacles, educational forums, and collaboration with waste haulers, and has achieved zero waste to landfill at specific life science properties (Colworth Park, Kent, and Technopole) in 2022, diverting over 800 metric tons of waste. Colliers aims for zero-to-landfill waste disposal as a minimum target. The company has reported no significant fines or non-monetary sanctions for environmental non-compliance in the last two years. Waste audits are performed at each campus, and Colliers works with supply partners to drive improvements in waste management. Monthly waste statistics are shared with occupiers to promote environmental successes and encourage ongoing education. The company has ISO 14001 certification for some global investor entities, which includes hazardous waste management.