Better Health for All

CDW's healthcare IT solutions deliver substantial health benefits by providing virtual care, telehealth, remote patient monitoring, and clinical collaboration tools.

The company leverages AI to reduce clinician burnout, improve documentation, and enhance patient outcomes through proactive and personalized treatment plans. CDW's services also optimize clinical workflows, integrate EHRs, and implement cybersecurity measures to improve system reliability and security in healthcare. The company's products do not have direct safety implications or health risks requiring disclosure, nor do they have addiction potential. There is no evidence of revenue from products with negative health outcomes. CDW's operations do not generate significant health externalities, and the company is not involved in pharmaceutical, food, or clinical trial activities.

Fair Money & Economic Opportunity

CDW Corporation operates as a technology solutions provider and reseller, not a financial institution that lends, insures, moves, or stores money. Consequently, all financial services-specific KPIs, such as those related to pricing fairness, exploitative fees, inclusion initiatives, data accessibility, fair lending compliance, wealth-building outcomes, financial literacy, debt burden, geographic inclusion, and product simplicity, are not applicable to its core business model. While CDW's Business Diversity Program supported economic opportunity by spending $3.4 billion with small and diverse businesses in 2021, generating over $1.7 billion in wages and supporting 29,254 jobs,

this initiative pertains to procurement from suppliers rather than the provision of financial products or services to customers, which is the focus of this ethical value's rubric.

Fair Pay & Worker Respect

CDW UK reported a median gender pay gap of 16.8% in April 2023, indicating women's median pay was 83.2% of men's.

This gap increased by 3.4% compared to 2022. The mean gender pay gap was 38.7%, an improvement of 10.3% from 2022. CDW offers a comprehensive benefits package including healthcare, retirement plans, tuition assistance, parental leave, and adoption assistance. The company fosters employee engagement through surveys and listening groups, with 85% of UK employees agreeing they have flexibility to manage work and personal responsibilities. CDW upholds human rights and fair labor practices, with a strict policy against human trafficking, slavery, and unlawful child labor in its supply chains. In 2022, CDW was named to Forbes' World’s Top Female-Friendly Companies list and received a perfect score on the Human Rights Campaign’s Corporate Equality Index. CDW filed an amicus brief opposing an OSHA rule that would allow unions access to employer property for safety inspections.

Fair Trade & Ethical Sourcing

CDW achieved $3.2 billion in diverse spend in 2023, working with approximately 1,500 minority-owned, woman-owned, veteran-owned, and small, disadvantaged businesses.

This represents approximately 22.85% of its total spending, calculated from reported MWBE spend of $700 million representing 5% of total spending. CDW has been a member of the Billion Dollar Roundtable for five consecutive years. The company launched its Supplier Diversity Program in May 2007 and a Tier II Program in January 2009.

Honest & Fair Business

CDW has an ESG controversy level of 0.6, which is significantly lower than the category average of 7, indicating a very low level of controversy.

The company maintains a whistleblower policy that encourages employees to report suspected violations and prohibits retaliation for good faith reports. It provides an Ethics Helpline operated by an independent third party, available 24/7/365, for confidential and anonymous reporting, as well as an online reporting system. CDW also has an anti-corruption policy that explicitly prohibits payments of bribes, kickbacks, or extortion in dealings with both government and private sectors. This policy covers fair competition, prohibiting price fixing and other anti-competitive practices, and requires strict compliance with international trade laws. It also prohibits providing or accepting gifts or entertainment intended to improperly influence decisions. On June 11, 2024, the US Department of Justice issued a Civil Investigative Demand to CDW in connection with a False Claims Act investigation. In April 2023, an investigation was launched into CDW for potential securities fraud.

Kind to Animals

CDW Corporation is a technology solutions provider and reseller. Its business model does not involve activities typically associated with animal welfare concerns. The company explicitly states it does not engage in animal testing or use fur and specialty leather.

As such, most KPIs related to cruelty-free certifications, animal testing, animal-derived inputs, humane operations, or animal agriculture are not applicable to its operations. While the company reports reforestation efforts, the provided data does not include the specific measurable biodiversity impact or percentage of revenue investment required by the rubric for scoring the wildlife conservation impact KPI.

No War, No Weapons

CDW Government LLC was awarded contracts totaling $21.43 million in 2022 for ruggedized laptops and Classroom-as-a-Service management for the U.S. Army.

With a trailing 12-month revenue of $23 billion ending June 30, 2022, this represents approximately 0.093% of revenue from minor defense contracts. The company reported $0 in lobbying the federal government in 2023 and 2024, and its policy states it does not make direct or indirect political contributions or have a Political Action Committee. CDW's contracts with the U.S. Army and Department of Defense are for commercial IT hardware and services, such as servers, storage, workstations, networking solutions, peripherals, software, and ruggedized laptops, which are not controversial or banned weapons.

Planet-Friendly Business

CDW reported total Scope 1, 2, and 3 greenhouse gas emissions of 3,037.569 tCO₂e in 2024.

The company has SBTi-approved targets to reduce absolute Scope 1 and 2 GHG emissions by 42% and Scope 3 GHG emissions by 25% by 2030, using a 2022 base year. In 2024, 100% of its energy consumption was from renewable sources. The US Distribution Centers achieved a waste diversion rate of over 92% in 2023. The company has not reported any specific regulatory actions, violations, fines, or compliance issues.

Respect for Cultures & Communities

CDW engaged approximately 1,500 diverse suppliers in 2023, a category that includes minority-owned businesses.

The company has not reported any cultural appropriation incidents.

Safe & Smart Tech

CDW holds comprehensive privacy and security certifications, including ISO/IEC 27001, SOC 2 Type 2, ISO 9001, ISO 14001:2015, ISO/IEC 20243:2024, ISO 28000:2022, Cyber Essentials, and Cyber Essentials Plus.

The company also demonstrates compliance with major privacy regulations and frameworks such as CCPA, CMMC, HIPAA, HITECH, PCI DSS, and the NIST Cybersecurity Framework.

Zero Waste & Sustainable Products

CDW's US distribution centers achieved greater than 92% waste diversion from landfill in 2023.

The company has implemented multiple waste reduction initiatives, including an IT Asset Disposition (ITAD) program, internal toner cartridge recycling, cafeteria waste recycling, and a PrintReleaf program for customers. The ITAD program ensures proper disposal of e-waste, with partners holding R2v3 and e-Stewards certifications. CDW has a 90%+ waste diversion goal for its US distribution centers and a target to reduce plastic-based pack-fill by 80% by 2030.