Better Health for All

B&M maintains a perfect safety record for customers, reporting no incidents of non-compliance with regulations regarding customer health and safety resulting in a fine, penalty, or warning in FY22 and FY23.

The company also exhibits exceptional healthcare data responsibility, with no identified leaks, thefts, or losses of customer data, and no complaints from regulatory bodies concerning breaches of customer privacy. It maintains a Group-wide GDPR policy. and commissions independent reviews for new services. B&M demonstrates strong risk transparency, with no instances of prosecution for non-compliance with regulations or voluntary codes concerning information, marketing, or labelling during the reporting periods. As a variety retailer, B&M offers a broad range of products, and while it promotes some healthier options, there is no quantified net positive or negative health impact from its principal goods or services across its entire portfolio.

Honest & Fair Business

The company reported no ethics-related regulatory fines for FY23, FY24, or FY25.

It has clearly communicated and robust whistleblowing procedures and policies in place across its UK and French operations, allowing confidential reporting. In FY25, the company had one financial restatement to update FY24 historical figures for accurate reporting. For FY24, 66.67% (6 out of 9) of the Board of Directors were independent or senior independent non-executive directors.

No War, No Weapons

The company made no political donations in the financial year, indicating no lobbying expenditures related to arms control.

For FY23, the company's due diligence process disclosed no instances of bribery or corruption, and no reports were made regarding actual or suspected modern slavery or human rights abuses in its supply chain, demonstrating 100% compliance with its ethical standards across the value chain.

Planet-Friendly Business

B&M's total Scope 1, 2, and 3 emissions for FY24 were 1,359,278 tCO2e, representing an 8.01% annual decline from FY23.

The company's Scope 1 and 2 near-term targets were validated by the Science Based Targets initiative (SBTi) in July 2022. The company is committing to a 25% reduction in absolute Scope 1 and 2 emissions by 2030 from an FY21 baseline, with 5.32% of this reduction achieved as of 2024. The Group achieved a 99.8% packaging waste recycling rate in FY24. For FY23, B&M reported no incidents of environmental non-compliance or environmental fines. The company has a Net Zero ambition for Scopes 1, 2, and 3 by 2040, aiming for a 90% reduction in emissions and offsetting the residual 10%. B&M has complied with TCFD recommendations, publishing its second annual TCFD Report for FY23, and integrating climate risk into its management, including linking executive remuneration to ESG metrics. In FY24, climate scenario analysis was expanded to include nine key suppliers and three critical supply chain routes, considering proactive (<2ºC), reactive (2-3ºC), and inactive (>3ºC) scenarios.

Zero Waste & Sustainable Products

The company recycled 99.8% of its packaging waste by the Group in FY24.

It reported no environmental non-compliance incidents or fines in FY23. The company has implemented several waste reduction initiatives, including collaborating with suppliers to reduce product packaging, bailing and recycling cardboard waste for Heron Foods, providing stores with plastics baling machines, discontinuing or redesigning products due to environmental impact, and selling 75% peat-free compost from FY24. Hazardous waste is managed through specialist disposal companies for IT equipment and recycling arrangements for toner cartridges. Waste reduction targets include maintaining or improving the recycling rate annually and reducing plastic packaging in the supply chain. The company engages with suppliers through an ESG questionnaire and aims to reduce wastage of excess packaging. Products also come with appropriate disposal instructions for customers.