Better Health for All

Aveanna Healthcare's core services, including home healthcare for medically complex pediatric and adult patients, are designed to improve quality of life, reduce hospital readmissions, and save healthcare costs, with clinical outcomes consistently stronger than national averages.

The company reports an average of less than one safety-related injury per 2,000,000 hours of service from 2018 to date, indicating an adverse event rate of less than 0.5 per million hours. However, specific incidents of patient harm, such as a child being scalded and another's hands and feet turning purple due to nurse negligence, have been reported. Aveanna's services are positioned as a lower-cost alternative to institutional care, enabling families to continue working. The company serves a wide range of vulnerable populations, including medically complex children, young adults, and the elderly, and is the largest provider of pediatric home health care in the U.S. Aveanna discloses risks in its 10-K filing, including potential adverse effects on its business, and has a compliance program. The company invests in technology and training, including tablet-based care management tools and a national nurse training program, with annual investments in clinical training, support, and quality measured in millions of dollars. Aveanna has DEI initiatives, including a leadership team, annual summit, and bias/sensitivity training. It supports its healthcare workforce through flexible caseloads, technology-enabled tools, and paid leave for COVID-19 related issues. Aveanna's services aim to prevent avoidable hospital readmissions and assist patients in managing chronic diseases. The company uses state-of-the-art data centers and implements policy, procedural, technical, physical, and administrative controls to protect patient information. During the COVID-19 pandemic, Aveanna provided PPE, testing kits, paid leave, and implemented vaccine policies. The company offers 8-10 hours of intensive orientation and additional training for nurses and caregivers.

Fair Pay & Worker Respect

Aveanna Healthcare received an overall employee rating of 3.3 out of 5 stars from 3,292 reviews on Indeed.com, which translates to 66%.

The company was ranked on Indeed's 2024 Work Wellbeing 100 list. On Comparably.com, 80% of employees reported being paid fairly, and 55% were satisfied with benefits. Additionally, 93% of 1936 reviews on Comparably.com were positive. The company received Comparably awards for Best Company Compensation, Best CEOs, Best Company Culture, and Best Company Work-Life Balance in 2024.

Honest & Fair Business

Aveanna Healthcare has a policy to protect whistleblowers from retaliation for good-faith complaints, including those related to accounting, internal controls, auditing, and federal securities laws or FCPA violations.

Anonymous reporting is permitted via a Compliance Hotline and confidential memorandum, with complaints forwarded to the Audit Committee Chair and the Compliance Officer reporting on their disposition. The company's Code of Business Conduct and Ethics, published in 2021, includes an FCPA-compliant anti-corruption policy. However, the provided information does not detail the frequency or effectiveness metrics of its training, nor does it specify if the policy is customized for high-risk areas.

Planet-Friendly Business

The provided articles do not contain specific, quantitative data regarding Aveanna Healthcare Holdings Inc.'s environmental performance or initiatives.

Articles discussing sustainability metrics refer to aggregated data from the broader healthcare sector or reporting hospitals, not specifically to AVAH.US. Other articles about AVAH.US focus on financial and operational details, explicitly stating an absence of sustainability metrics. Therefore, no KPIs can be scored based on the evidence provided.

Respect for Cultures & Communities

No evidence was found in the provided articles pertaining to Aveanna Healthcare Holdings Inc. (AVAH.US) or the ethical value of Respect for Cultures & Communities.

All articles provided relate to Unilever and explicitly state they contain no relevant data for AVAH.US or this value.

Safe & Smart Tech

Aveanna Healthcare experienced a data breach discovered in September 2023, affecting 65,482 patients, with notification occurring in March 2024, indicating a delayed disclosure.

Another incident in April 2024 involved unusual activity in 11 email accounts. The company settled alleged HIPAA and state data security violations for a 2019 phishing attack that affected 166,077 individuals, resulting in a $425,000 fine and potential total legal costs exceeding $1 million. The company has a Vulnerability Management Framework in place, covering discovery, risk rating, remediation, and third-party security products. Users have the right to opt-out of marketing communications and request data deletion, and patient rights under HIPAA are outlined, including access, amendment, and restrictions on use/disclosure.